Service Idea

Service targets: maintenance outlets and distributors at all levels;

Service philosophy: "Sincere service, achieving zero customer annoyance";

Service tenet: Timely, accurate, thoughtful, thorough;

Service target: 24-hour hotline to answer complaints, settle claims, recall services, repair and replacement services, after-sales parts, product tracking services, and customer satisfaction surveys;

Service network: maintenance network - Guoli Photovoltaic Technology - customer service department trinity service network, covering multiple provinces.